Connected Teams, Better Outcomes

Optimising Collaboration with Microsoft 365

Help your teams work smarter—using Microsoft 365 to connect, create, and collaborate with confidence

enabling collaboration

Organizations are looking for new ways to work

Today’s workplace is evolving rapidly, but many organizations are struggling to keep up. Employees feel overwhelmed by the pace of work, disconnected from their teams, and are demanding more flexibility. Providing for these demands whilst maintaining good governance can be challenging.

We feel like we can’t keep up

0%

Say they struggle with the
pace and volume of work

We are seeking connection

0%

Of employees feel disconnected
from their company

Hybrid is a part of work

0%

Want flexible remote
options to stay

Protection is a priority

0%

Of breaches involved
human element

Todays work demands a smarter workplace

The modern workplace is no longer defined by physical boundaries but by the ability to connect, collaborate, and innovate from anywhere. 

To meet these demands, businesses need a smart workplace—one that leverages intelligent tools and technologies to empower employees, foster meaningful engagement, and ensure operational resilience.

  • Intelligent Productivity

    Unleash creativity, boost efficiency and improve speed of business

  • Rich Engagements

    Foster deep connections through people-centred experiences

  • Flexible Workplaces

    Designed to optimize hybrid working for a more connected workplace

  • Advanced Protection

    Enabling your business to scale up whilst working flexibly, reliably and securely

Collaboration services

Empower your People and Unlock Agility

Effective collaboration is at the heart of every successful organisation. PROJECT 183 supports organisations in making the most of Microsoft 365  to build smarter, more connected ways of working.

Accelerate productivitiy

Microsoft 365 Copilot

Enable smarter decisions with AI-powered access to organisational knowledge and context-aware recommendations.

Microsoft Places

Enable flexible working with real-time visibility into where teams are working and how spaces are being used.

Microsoft Teams

Modernise communication with intelligent calling, presence, and AI powered meeting experiences that adapt to how and where people work.

M365 copilot

Accelerate Productivity with Enterprise-Aware AI

Whether you’re drafting emails, analysing data, or summarizing meetings, Microsoft 365 Copilot helps you work faster, smarter, and with less hassle – right from within the apps you already use.

Grounded in your company data, Microsoft 365 Copilot takes the free Copilot Chat experience to the next level by connecting to your organisation’s internal emails, documents, calendars, and more—all while keeping enterprise-grade security and compliance front and centre. Because it’s embedded directly into the Microsoft 365 suite, it fits seamlessly into your existing workflow, boosting both productivity and collaboration across teams.

 

See What M365 Copilot Can Do in Your Favourite M365 Apps

Todays work demands a smarter workplace

Adopting Microsoft 365 Copilot isn’t just about switching on a new feature—it’s about making sure your organisation is ready. Many businesses struggle with fragmented data, unclear governance, and low user engagement, which can limit the impact of Copilot before you even start.

Trust our experts to lead your deployment and unlock value fast.

  • Prepare Your Environment

    We assess your M365 setup, clean up data access, and ensure security and governance are in place—so Copilot works effectively from day one.

  • Deploy with Confidence

    We guide you through a tailored rollout, handling configuration, licensing, and readiness across your apps to ensure a smooth launch.

  • Drive Adoption & Value

    We support your teams with training, practical use cases, and change management to help Copilot become part of everyday work—not just another feature.

Hybrid working

Reimagine flexible work with Microsoft Places

Hybrid work has transformed the way organizations operate. While it offers flexibility and autonomy, it also introduces new challenges for employees and facilities teams alike. Microsoft Places is designed to address these challenges head-on, creating a connected, intelligent workplace experience that integrates seamlessly with Microsoft 365 and allows you to make the most of your office spaces.

Plan where work happens
Empower workplace flexibility and schedule coordination. Microsoft Places works across your everyday apps, such as Microsoft Teams and Outlook, to help you stay in the flow of work.
 
Find the best work patterns for teams by establishing expectations and adjusting the rhythm to meet the needs of the group.
 
Plan face-to-face collaboration by sending an in-person meeting invite, and let attendees RSVP as in-person or remote.
 
Reserve the right rooms, desks, or work areas to meet your needs using Places finder, or ask Copilot to manage your bookings.
 
Access Microsoft Places from your calendar in Teams and Outlook, and get recommendations on the best days to come into the office based on your collaborators and meetings.
 
Microsoft Places Hybrid RSVP
Microsoft Places Finder
Explore where you work
View the people and experiences at a specific location—or across your workplace. 
 
Discover where your colleagues are working to help spark impromptu in-person collaboration.
 
Coming soon, turn chats with nearby colleagues into face-to-face conversations—such as syncing up for lunch or meeting in a conference room to collaborate.
 
Microsoft Places Work Plans and Presence
Access occupancy and utilisation data
Better manage your workplace by comparing your planned versus actual attendance with organizational-level space data.​ Incorporate data from Teams Rooms and Devices for additional insights.
 
Gain insights on the desks and rooms that are used most, empowering strategic decisions for your workplace.
 
Set up automatic room release policies to ensure rooms are used as efficiently as possible—and aren’t booked but unused.
 
Get proactive insights and recommendations about your organization to manage your space more effectively.
 

Knowledge & Expertise​

Read our latest Collaboration Articles

See the latest articles, whitepapers and case studies from our inhouse team of industry experts.

In today’s digital workplace, collaboration is essential—but repetitive tasks often slow teams down. From chasing approvals to manually updating project boards, these small inefficiencies add up. Microsoft Power Automate, part of the Power Platform, is
Hybrid work has transformed the way organizations operate. While it offers flexibility and autonomy, it also introduces new challenges for employees and facilities teams alike. Microsoft Places is designed to address these challenges head-on, creating

Hybrid working

Your Smart Workplace Starts with Microsoft Teams

PROJECT 183 makes Microsoft Teams work harder for you. From crystal-clear calling and voice compliance to secure collaboration, AI-powered contact centres, certified devices, and smarter meetings—we bring everything together to create a connected, intelligent workplace. Simple, scalable, and ready for the future.

Teams Calling

Replace existing telephony with Microsoft’s Copilot enabled Teams Phone System

Teams Calling

✅ Enterprise-grade voice
✅ Global PSTN connectivity
✅ Advanced AI powered calling 
✅ High availability and resilience

Compliant Voice Recording

Enable fully compliant call recording solutions for regulated industries

Compliant Voice Recording

✅ Teams Certified, cloud native
✅ Encrypted, tamper proof recording
✅ 99.999% uptime
✅ PCI muting
✅ Transcription and keyword search

Advanced Security & Compliance

Deploy and manage advanced security and compliance features with Teams Premium

Advanced Security & Compliance

✅ Secure guest access & collaboration
✅ Classify sensitive data and meetings
✅ Protect content with watermarks

AI Powered Contact Centres

Transform customer experience with Teams integrated contact centres

AI Powered Contact Centres

✅ Native Teams integration
✅ Omni channel support
✅ AI powered agent assist
✅ Effortless self service
✅ CRM Integrated

Teams Certified Devices

Choose from a wide range of Teams certified devices

Teams Certified Devices

✅ Latest headsets & cameras
✅ Certified Teams phones
✅ Teams meeting room devices
✅ BYOD equipment

Smart Meetings

Increased efficiency with AI powered hybrid meetings

Smart Meetings

✅ Advanced webinars and townhalls
✅ Live transcription and translation
✅ AI powered voice isolation
✅ Efficiency meetings with agents 

Are your ready for the next level?

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